Reva Wiki

Meet me

Reva Hristo Wiki Fonseca

AIOps Builder · Cloud Specialist · DevOps Expert

Professional summary

Seasoned engineer with 7+ years of experience designing, managing, and optimizing enterprise-scale cloud infrastructure across multiple industries, supporting critical B2B and B2C production applications serving millions of users. Proven track record delivering AI-driven automation transformation for IT operations, most notably architecting a multi-agent AI system covering 20+ AWS accounts and 10+ Kubernetes clusters for Indonesia’s largest telco cloud operations, recognized as a stellar AI enablement example across the IT infrastructure department. Most recently directed AIOps R&D to streamline cloud operations through AI and automation for consistent SLA attainment.

Work experience

2025 – 2026
Senior System Engineer

Tech Mahindra

2024
Senior DevOps Engineer

PT HM Sampoerna

2022 – 2024
DevOps Lead

PT Telkom Indonesia

2020 – 2022
Technical Support Engineer

PT Telkom Indonesia

2020
System Administrator

BRIN, Aviation Technology Research Center

2019
Junior System Administrator

BRIN, Informatics Research Center

2018
IT Support Lead

PT Griya Mitra Persada

Education

2023
Bachelor of Computer Science

UIN Syarif Hidayatullah Jakarta

2016
Vocational Diploma in Computer Networks

SMKN 3 Bogor

Certifications

AWS
Gen AI Developer – Professional DevOps Engineer – Professional Solutions Architect – Professional Machine Learning Engineer – Associate SysOps Administrator – Associate Solutions Architect – Associate Developer – Associate AI Practitioner Cloud Practitioner
Microsoft
Azure Administrator Associate Azure Fundamentals

Frequently Asked Questions

What are you actually good at?

Spotting the bottleneck in work everyone has quietly accepted as normal. Not because I mind doing it, but because hours spent repeating it are hours not spent on anything worth more. That habit has carried across all of my work; only the tools changed.

Technology moves fast, and I move with it rather than settling into one way of doing things. I’m not tied to any one tool, so I pick up whatever stack is in place quickly. And when the simple option serves the business better than the clever one, that’s the one I’ll back.

Who have you built for?

I started in IT services, moved into the national research agency, then spent the longest stretch of my career in telecommunications, first at Telkom directly and later running AIOps R&D for a major telco’s cloud operations at Tech Mahindra. In between I built for Sampoerna, one of Indonesia’s largest tobacco companies and part of Philip Morris International. Across those roles I worked with colleagues and clients of many nationalities and backgrounds. Each shift meant a new industry with its own rules, and I’ve never been the kind to shy away from that; picking up an unfamiliar domain is part of the work.

Where are you available to work?

Indonesian citizen, based in Bogor and working in GMT+7. Onsite across the Greater Jakarta area works out of the box, and I’m open to relocation within Indonesia if it’s provided. Overseas relocation is fine too, given visa sponsorship. For remote work, I’m available across EMEA and APAC time zones.

When are you available to talk?

The best first step is an email; from there we can settle on whatever works. For a phone call, send a WhatsApp first and we’ll set a time. Online sessions work best between 2 PM and 8 PM GMT+7. For anything onsite, a few days’ notice helps; three days ahead is ideal.

Why automation?

Because the alternative is people absorbing the same work by hand, every day, forever. I’m a victim of that fatigue too. I’m the one who gets called on the weekend or at 3 AM, and I’d like to be the last one who ever has to. The way I see it, the ideal IT infrastructure engineer is the one relaxed enough to be swimming in the Bundaran HI fountain on a Wednesday morning, because nothing is on fire back at the office.

How do you keep up with the trends?

Mostly by staying in the middle of it. I’m active in the IT community online, following the people actually shipping things and joining the discussions rather than just reading about them later. I attend events and meetups when I can, since a hallway conversation often teaches more than a release note. And honestly, a healthy dose of FOMO helps; not wanting to be the last one to hear about something is a surprisingly good reason to keep learning.

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